Last Updated: March 2026
Eletty Accounting Services is owned and operated by Wendy Standley, a fully qualified and licensed accounting professional.
Qualifications:
FMAAT - Fellow Member of the Association of Accounting Technicians
AAT Licensed Accountant - Licence Number: 1002103
AATQB - AAT Qualified Bookkeeper
We are regulated by the Association of Accounting Technicians (AAT), the UK's leading professional body for accounting technicians.
AAT Licence Number: 1002103
AAT Contact Details:
Association of Accounting Technicians
140 Aldersgate Street
London, EC1A 4HY
Website: https://www.aat.org.uk
Phone: 020 3735 2434
You can verify our AAT licence status at: https://www.aat.org.uk/find-an-accountant
We adhere to the AAT Professional Code of Ethics, which requires us to maintain:
Integrity: We are straightforward and honest in all professional and business relationships
Objectivity: We do not allow bias, conflict of interest, or undue influence to override professional judgements
Professional Competence and Due Care: We maintain professional knowledge and skill through ongoing development and act diligently
Confidentiality: We respect the confidentiality of information acquired through professional relationships and do not disclose without proper authority (except where legally required)
Professional Behaviour: We comply with relevant laws and regulations and avoid any conduct that discredits the profession
As required by AAT regulations, we maintain comprehensive Professional Indemnity Insurance to protect our clients.
Insurance Details:
Insurer: Trafalgar Risk Management Ltd
Policy Number: AAT/PI/26/3828382
Level of Cover: £50,000
Renewal Date: 15 January 2027
This insurance covers claims arising from our professional work, providing you with financial protection in the unlikely event of an error or omission.
Our liability is limited to the amount recoverable under this insurance policy. Full details of our liability are set out in our Terms & Conditions and Engagement Letters.
For further information about our insurance cover, please contact us at wendy@elettyaccounting.co.uk
We are committed to maintaining and developing our professional competence through regular training and continuing professional development.
We undertake a minimum of 30 hours of relevant CPD annually, covering:
Changes to tax legislation and HMRC practice
Accounting standards and best practice
Software updates (Xero, Dext, Fathom, etc.)
Money laundering regulations
Data protection and cybersecurity
Professional ethics
Business advisory skills
We are required to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
This means we must:
Verify the identity of all clients before providing services
Maintain records of identification documents for 5 years
Conduct ongoing monitoring of business relationships
Report suspicious activity to the National Crime Agency
We take these obligations seriously and cannot provide services until we have completed satisfactory identity verification.
We are committed to protecting your personal information and comply with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
For full details of how we collect, use, store, and protect your personal information, please see our Privacy Policy.
We maintain high standards of quality through:
Systems and Processes:
Documented procedures for all services
Regular file reviews
Checklists to ensure nothing is missed
Secure document management systems
Software and Technology:
Xero cloud accounting (Xero Certified Advisor)
Dext receipt capture and processing
Secure encrypted communications
Regular software updates and security patches
Client Communication:
48-hour email response guarantee
Regular monthly meetings (where applicable)
Clear explanations in plain English
Proactive deadline management
We aim to provide excellent service at all times. However, if you are unhappy with any aspect of our service, we have a formal complaints procedure:
Step 1: Contact Us
Contact Wendy Standley directly:
Email: wendy@elettyaccounting.co.uk
Phone: 07423 163803
We will attempt to resolve your concern immediately.
Step 2: Formal Complaint
If not resolved within 14 days, submit a formal written complaint. We will investigate and respond within 28 days.
Step 3: AAT Complaints Team
If you remain dissatisfied, you may refer your complaint to AAT:
Association of Accounting Technicians
Complaints Team
140 Aldersgate Street
London, EC1A 4HY
Email: complaints@aat.org.uk
Phone: 020 3735 2434
We maintain our independence and objectivity by:
Identifying potential conflicts of interest before accepting engagements
Declining work where conflicts cannot be resolved
Implementing safeguards where appropriate (Chinese walls, separate teams)
Notifying you if a conflict arises during our engagement
If you have concerns about independence or conflicts of interest, please contact us immediately.
We operate a zero-tolerance approach to bribery and corruption. We do not:
Offer or accept bribes or facilitation payments
Make payments to third parties to secure business
Engage in any form of corruption
We comply with the Bribery Act 2010 and expect our clients and partners to do the same.
AAT (Association of Accounting Technicians)
Licence Number: 1002103
Website: https://www.aat.org.uk
We are certified partners or approved users of:
Xero - Cloud Accounting Software
Status: Xero Certified Advisor
Dext - Receipt Capture and Processing
Fathom - Management Reporting
Float - Cashflow Forecasting
Bright Pay - Payroll Software
These partnerships demonstrate our commitment to using industry-leading software and maintaining our professional competence in modern cloud accounting.
Eletty Accounting Services is committed to:
✓ Maintaining the highest professional and ethical standards
✓ Providing services with skill, care, and diligence
✓ Protecting client confidentiality and data
✓ Operating transparently and with integrity
✓ Continuing professional development
✓ Compliance with all relevant laws and regulations
✓ Putting clients' interests first
We work with sole traders and limited companies across the UK, providing professional accounting services delivered with a personal touch.
All information on this page can be verified:
AAT Licence: https://www.aat.org.uk/find-an-accountant (search licence number 1002103)
Professional Indemnity Insurance: Contact Trafalgar Risk Management Ltd or request a copy of our certificate of insurance
Complaints to AAT: Contact AAT at complaints@aat.org.uk or 020 3735 2434
For questions about our professional standards, qualifications, or insurance, please contact:
Wendy Standley
Eletty Accounting Services
Email: wendy@elettyaccounting.co.uk
Phone: 07423 163803
Website: elettyaccounting.co.uk
Last Updated: March 2026
Eletty Accounting Services - Professional accounting with a personal touch